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Immersion Hospitality - Systems Administrator
Immersion Hospitality
Systems Administrator

Opportunity Number: 7145012
Location: Memphis, TN US
Industry: Information Technology / Customer Service
Minimum Education: 2-Year College Degree

The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, customers, and partners.  In-house training provided and tailored dependent upon experience.

SA Engineering and Provisioning

Engineering of SA-related solutions for various project and operational needs.

Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

Develop and maintain installation and configuration procedures.

Contribute to and maintain system standards, change logs, quality assurance.

Research and recommend innovative, and where possible automated approaches for system administration tasks.  Identify approaches that leverage our resources and provide economies of scale.

Operations and Support

Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

Perform regular security monitoring to identify any possible intrusions.

Perform daily backup operations, insuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as applicable.

Perform regular file archival and purge as necessary.

Create, change, and delete user accounts per request.

Provide Tier III/other support per request from various constituencies.  Investigate and troubleshoot issues.

Repair and recover from hardware or software failures.  Coordinate and communicate with impacted constituencies.



  • Hardware inventory tracking and management

  • Shoretel Director and ECC administration                                             

  • Tracking of hardware and equipment lifecycle and replacement                                       

  • MS SQL, MySQL (good understanding of SQL query structure regardless of platform)                        

  • Microsoft platform Administration

  • Active Directory

  • Email/Exchange Administration

  • Symantec                                           

  • Open stack- LAMP Administration                                            

  • SSL certificate installation                                            

  • Periodic security patching                                            

  • Kaseya System Patching               

  • Manage Engine- basic monitoring                                            

  • Basic cabling                                      

  • Router configuration                                     

  • Firewall configuration                   

  • Barracuda web filtering                                

  • Application web Server admin and updates- basic                                             

  • Application DB Server admin and updates- basic                               

  • Basic PC support/laptop/printer/peripherals                                      



Associate (2-year) degree, with a technical major, such as engineering or computer science or comparable experience.

Systems Administration certification/s in Unix/Linux and Microsoft is preferred

Be able to achieve and maintain a CompTIA Security + certification

Adhere to and be knowledgeable of CMMI Dev Level 3 practices and processes provided by the company

Successfully complete periodic background checks


1. Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.

2.  Some travel may be required.

Company Description:

Immersion Hospitality, Inc. (IHI) was created by experienced industry professionals as a result of the collaboration efforts of the many. The company was started in order to break free from corporate constraints to allow us to do what we KNOW needs to be done without the pressures of rapid growth, greed or answering to anyone other than the customers that we serve.
We learned early on that diligently serving our customers is what's responsible for their growth and success. We believe operations can flourish by seizing individuals who embrace and thrive on inspired thought. The bottom line is, without customers no company can stay in business and the leadership guiding the successful IHI vow never takes our eyes off of what makes us most effective: We are customer driven, flexible and are working to set the trends as opposed to following the leaders. We will never forget that we work for and answer directly to you, our valued customer or prospect and we will always keep your advocacy in mind for any project you may need us to accomplish on your behalf.
We boast an excitement for the cutting edge (R&D), a passion for the industry itself (professional services and project management) and a desire to be heard across all channels (internet updates and speaking engagements) and most of all, we are here to inspire great thoughts among individuals and companies who also believe “different” is something to be embraced and not repelled in today’s ever changing marketplace.

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